Privacy Policy
Last Updated: 26 May 2026
Personal Data Protection Notice
Walk Production is operated by WP Media Sdn Bhd (“the Company”, “we”, “our”, or “us”), a company incorporated in Malaysia and trading as Walk Production for Dubai and UAE inquiries. We are committed to protecting the privacy of personal data we collect from you. This notice explains how we collect, use, disclose, and safeguard your personal data. Personal data is processed by the controlling entity in Malaysia under Malaysia’s Personal Data Protection Act 2010 (“Malaysia PDPA 2010”). References to “the PDPA” below mean the Malaysia PDPA 2010.
Core Commitments
We use personal data to deliver the products and services you request, continuously improve our offerings, and maintain security through established policies and procedures.
Scope
This notice applies to WP Media Sdn Bhd. Different notices may apply to specific transactions. By providing your personal data to us, you consent to the terms set out in this notice.
How We Collect Personal Data
Direct Collection
We collect information when you request our services, complete transactions, fill out forms, communicate with us by email, WhatsApp, or through our website, participate in surveys or promotions, or correspond with the Company.
Automatic Website Collection
We may automatically collect information about your use of our products and services, including your browser type, operating system, platform, IP address, cookies, language, and region.
Third-Party Sources
We may also obtain data through payment authorization, credit checks, or from corporate entities conducting transactions with us.
Service Providers Who Process Personal Data on Our Behalf
We rely on the following third-party processors to operate this website and respond to inquiries. Each processor handles personal data strictly to deliver the service named:
- Cloudflare, Inc. (United States): content delivery network, hosting (Cloudflare Pages), and bot protection (Cloudflare Turnstile). Cloudflare processes IP addresses, HTTP request metadata, and short-lived Turnstile tokens on our behalf to deliver pages, mitigate abuse, and verify that contact-form submissions are not automated.
- Resend, Inc. (United States): transactional email delivery for contact-form submissions and the autoresponder reply. Resend processes the email content and sender/recipient addresses in transit; we do not store form submissions on Resend’s servers beyond delivery logs.
- Google LLC (United States): Google Analytics 4 measurement for aggregated website traffic, page activity, and inquiry conversion reporting. Google may process cookie identifiers, device and browser information, approximate location, page URLs, referrers, and event metadata.
By submitting a contact-form inquiry or interacting with this website, you consent to your personal data being processed in the United States by the providers named above for the purposes described.
Types of Personal Data Collected
- Identification information needed for project inquiries and client administration
- Contact details such as your work email and mobile or WhatsApp contact
- Employment information such as employer name, role, and credentials where relevant
- Payment details where needed for billing and transaction processing
- Transaction-related information and third-party data where relevant
- Communication records from email, WhatsApp, website forms, video calls, or video meetings
How We Use Your Personal Data
- Provision of products and services
- Identity verification and prevention of unauthorized access
- Experience personalization and improvement
- Marketing communications about selected products and services
- Legal enforcement and debt recovery
- Platform and information security
- Regulatory compliance
Data Sharing
Your personal data may be disclosed to third parties for service delivery, marketing purposes, legal compliance, fraud protection, and business transactions.
Data Storage and Retention
Personal data is processed and stored within our regional operations and may be transferred internationally where needed for service delivery, administration, legal compliance, or security. We retain personal data for up to seven years following your last interaction with us, in line with statutory tax and audit retention requirements applicable to the controlling entity. Data may be retained for longer where a specific legal obligation, regulatory requirement, or active dispute requires it.
Your Rights
You may access, correct, or update your personal data by contacting our Data Protection Officer (see “Contact Information” below). We will action access and correction requests within 30 days of receipt. Access rights have certain limitations under the Malaysia PDPA 2010, and a reasonable fee may apply for repeated or extensive access requests.
Withdrawal of Consent
You may withdraw your consent to our continued collection, use, or disclosure of your personal data at any time by emailing the Data Protection Officer at [email protected] with the subject line “Withdraw consent”. We will action withdrawal requests within 30 days. Withdrawal may mean we can no longer provide certain services to you; we will let you know the likely consequences before processing the withdrawal.
Opt-Out Information
Some data fields are mandatory for transaction processing. Refusing to provide mandatory data may result in cessation of services without liability on our part.
Complaints
If you believe we have not handled your personal data in accordance with the Malaysia PDPA 2010, you may lodge a complaint with the Department of Personal Data Protection (JPDP) Malaysia at www.pdp.gov.my. We ask that you contact our Data Protection Officer first so we have an opportunity to address your concern.
Cookies
Cookies are small files stored in your browser when you visit a website. They can be disabled through your browser settings, although disabling them may affect site functionality.
The cookies set on walkproduction.ae fall into two categories:
Strictly necessary
wp_cookie_choice. First-party cookie that records your response to the cookie banner. Stored for six months. No personal data is collected.- Cloudflare Turnstile may set short-lived cookies on the contact form to detect automated submissions.
Analytics and campaign measurement
- Google Analytics 4 may set or read cookies such as
_gaand related measurement cookies on the production website. We use GA4 to measure aggregated visitor traffic, website activity, email and WhatsApp clicks, and confirmed inquiry submissions. We configure inquiry events with UAE Dirham (AED) currency metadata. We do not sell personal data.
Third-party links on our site lead to external websites that operate under their own privacy policies, which are not our responsibility.
Contact Information
For any privacy-related inquiries, including access, correction, deletion, or consent-withdrawal requests, please contact our Data Protection Officer:
Data Protection Officer WP Media Sdn Bhd
Email: [email protected] (subject line: “DPO inquiry”)
WhatsApp: Message us
We will acknowledge your inquiry within three business days and provide a substantive response within 30 days.